Managed Networks – The Right Solution for Managing the Increasing Mobile Traffic

Global business enhancements / operations in almost every field have lead to remarkable growth in mobile traffic all over the world. Cisco has recently released a Mobile data traffic forecast report that covers the analysis for 2010, 2011 and shows the fore castes growth till 2015, which clearly states how mobile data traffic has increased remarkably during the last 1.5 years and is expected to show exponential growth in the upcoming years. Some of the dominant trends covered by this report include the following:

  1. Mobile networks show connection of over 3 million tablets during last 14 months, generating more than double the traffic as compared to an average Smart phone.
  2. Extensive use of video and multimedia files for education, entertainment and training will lead to two third of the world mobile data traffic be videos by 2015.
  3. By 2014, Mobile-Internet usage will most probably restrict or eliminate the Desktop use.

Listed above are only some of the major trends observed by market researchers. However, the key point for consideration is how the Mobile Network Operators (MN O’s) will meet the rising demands of their customers? Managed networks have proven to be the most ideal solution for MN O’s to be able to handle and meet the expected targets of mobile data communication. By outsourcing services like bandwidth consumption, storage and capacity management to managed network services providers; MN O’s can provide the needed expansion to the users globally. Although currently quite a lot of mobile data traffic is managed through fixed networks by the dual-mode feature of devices such as Wi-Fi but still the traffic growth on mobile networks is unbelievable. Read the rest of this entry »

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Features to Look for Before Implementing Service Management Software

By streamlining service management processes, a company is well placed to enhance customer satisfaction, and win the confidence of customers in the process. With the best service management software, an establishment can reduce manual errors, increase efficiency and cut down costs, while the services are managed in a pitch-perfect manner. Before taking steps to integrate service management software as an inherent component of the service department, an organization should provide its focal attention on significant features to find the software that allows an organization to offer the best of services.

Vendor
In the first place, a company that looks to implement management software should handpick the best vendor. A vendor who has rich experience in this area, and who has been instrumental in building software for clients, is better placed to cater to the demands of organizations. The reputed vendor takes efforts to understand the processes involved in the service management before coming up with the ideal software that can help companies improve management tasks.

Expertise
Another element that needs to be considered before selecting the ideal service management software takes the form of expertise belonging to the personnel, who are instrumental in designing the software. The vendor who is known to offer top notch solutions for companies by way of result-driven software should take pride in professional technicians who possess expertise to meet the needs of clients by building the right software as that suits the needs of clients. Read the rest of this entry »

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